Terms and Conditions

These terms and conditions form the agreement between you and Lamabet whenever you register, deposit or play. They explain who may hold an account, how identity is verified, how money moves in and out in CAD, what strings come attached to bonuses, and the rules that keep the games fair for everyone. Read them properly before you play. Opening an account or placing a bet means you accept everything set out here, so treat this page as the rulebook you agreed to rather than fine print to skim past.

The sections below are written to be understood, not to hide behind jargon. If anything is unclear, the support team can talk it through before you commit a single dollar. Lama bet operates under an Anjouan licence within the Boomerang group and serves players in Canada, and the terms are shaped around that footing.

Accepting these Lamabet terms

By creating an account, ticking the acceptance box, or continuing to use the site and its games, you confirm that you have read these terms, that you understand them, and that they bind you. If you do not agree with any part, the correct response is simple: do not register and do not play. Continued use is treated as ongoing acceptance, including of the current version of any linked policy such as privacy and responsible gaming.

These terms sit alongside specific rules attached to individual features, promotions and payment methods. Where a promotion carries its own conditions, those apply on top of the general terms for that offer. Nothing here removes any right you hold under the consumer-protection laws that apply to you.

Eligibility to open an account

An account is available only to individuals who meet every eligibility rule. You must be at least 19 years old, acting for yourself and not on behalf of anyone else, and legally allowed to gamble where you live. Play is barred in any jurisdiction where online gambling is prohibited, and it is your responsibility to know the law that applies to you before you sign up.

One person may hold one account only. Duplicate, linked or multiple accounts opened by the same individual or household to gain extra bonuses are not permitted and may be closed. Accounts are personal and non-transferable; you may not sell, gift or let another person use yours.

Certain regions are restricted for legal or licensing reasons. If you connect from a restricted jurisdiction, or provide details placing you in one, access and payouts can be refused. Attempting to disguise your location to bypass a restriction is a breach of these terms.

Registration and KYC verification

Registration asks for accurate, complete and current information, including your full name, date of birth, address and a valid contact email. Supplying false or misleading details is grounds for suspension and forfeiture of funds. Keep your profile up to date; if your address or contact changes, update it promptly so records stay correct.

Before certain actions, and always before a first withdrawal, Lama bet runs Know Your Customer checks. You may be asked to provide government-issued photo identification, proof of address, and confirmation of the payment method used. These checks confirm you are the genuine account holder, that you meet the age rule, and that funds are clean. Verification protects you against fraud and impersonation as much as it protects the casino, and payouts stay on hold until it is complete. You are responsible for keeping your login credentials private; activity under your account is treated as yours unless you have reported a compromise.

Deposits and withdrawals at Lamabet

All balances and transactions are handled in Canadian dollars. You can fund an account by Interac, Visa and Mastercard, popular e-wallets such as Skrill, Neteller and Jeton, bank transfer, and a range of cryptocurrencies including BTC, ETH, LTC, USDT, XRP, DOGE and BCH. The minimum deposit is C$30. Deposits are usually credited instantly, though a payment provider may occasionally add its own check.

Withdrawals are paid back, wherever possible, to the method you used to deposit. The minimum withdrawal is roughly C$65. Payout speed depends on the rail: crypto withdrawals typically clear in about an hour once approved, while Interac requests are generally settled the same day. A withdrawal is processed only after any pending verification is cleared and any active bonus wagering is met.

Withdrawals are capped at C$1,600 per day, C$4,000 per week and C$12,800 per month. Amounts above a monthly ceiling are paid in scheduled instalments that respect these limits. You may not use the account as a way to move money without genuine play; deposits followed by an immediate withdrawal request, with little or no betting in between, can be declined and the account reviewed.

Bonus terms overview

Bonuses are optional. Claim one and you accept the conditions tied to it, which stack on top of these general terms. The headline welcome offer gives new players a 100% match up to C$1,600 plus 300 free spins. Like every promotion, it carries wagering and eligibility rules, and understanding them before you opt in saves confusion later.

Welcome match of 100% up to C$1,600 plus 300 free spins for eligible new players who deposit at least the qualifying amount.

Wagering runs at x35 on the combined deposit and bonus before winnings from a bonus become withdrawable.

While a bonus is active, the maximum bet is C$10 per spin or hand; breaching the cap can void the bonus and its winnings.

A few principles run through every offer: bonus funds and their winnings are locked until the wagering target is met, exceeding the maximum bet while a bonus is live can void it, and one welcome bonus is allowed per person and household. Specific figures, qualifying games, expiry windows and the maximum you can win from each promotion are set out in the full promotional rules, which govern in the event of any conflict with this overview. Attempting to game a bonus through irregular play forfeits it.

Fair play and anti-fraud

Games run on certified random outcomes, and every player is expected to bet in good faith for entertainment. Cheating in any form is forbidden: collusion, use of automated software or bots, exploiting a bug or pricing error, chip-dumping, and coordinated multi-account play all count. Where a technical fault produces an incorrect result or payout, Lamabet reserves the right to void the affected bets and correct balances.

Money laundering and fraudulent funding are taken seriously. Transactions are monitored, suspicious activity can be reported to the relevant authorities, and accounts linked to fraud may be frozen while an investigation runs. Providing forged documents or using a payment method that is not yours is a serious breach.

If a review finds a term has been broken, the casino may suspend or close the account and withhold funds connected to the breach. Legitimate players have nothing to fear from these safeguards; they exist to keep the games honest and the platform clean.

Dormant accounts at Lama bet

An account with no login, deposit, withdrawal or bet for a long, continuous stretch may be marked dormant. Before that point, reminders are sent to the email on file, so keeping your contact details current is the simplest way to avoid it. Reactivating is usually a matter of logging back in and, where needed, completing a fresh verification step.

A dormant balance is not lost; it remains yours to claim. Depending on how long an account stays inactive, a modest administrative fee may apply to cover the cost of maintaining the balance, and any such charge will never push the balance below zero. If you know you will be away for a while, a quick sign-in keeps the account active and the record clean.

Limitation of liability

Lamabet works to keep the platform available, accurate and secure, but the service is provided on an as-available basis. To the fullest extent permitted by law, the casino is not liable for indirect or consequential losses, for interruptions caused by factors outside its reasonable control, or for losses arising from your own breach of these terms, from unauthorised access you failed to prevent, or from errors in information you supplied.

Gambling carries the risk of losing the money you stake, and that outcome is a normal part of real-money play rather than a fault of the service. You are responsible for the bets you place and the funds you commit. Where liability cannot lawfully be excluded, it is limited to the amount of the transaction that gave rise to the claim. Nothing in this section limits any liability that cannot be limited under applicable law.

Complaints, governing terms and amendments

If something goes wrong, raise it directly and give the team a fair chance to fix it. Complaints go to [email protected] with your account name and a clear description of the issue, and where possible any screenshots or reference numbers. Most matters are resolved quickly once support has the full picture; more complex cases may take longer to investigate, and you will be kept informed.

These terms, and the relationship they create, are governed by the rules of the licensing framework under which Lama bet operates. They may be updated from time to time to reflect changes in the service, the law or the licence. When a material change is made, the current version published on the site becomes the one that applies, and continued use after an update signals acceptance. It is worth checking back so you always know the rules you are playing under. Support remains available 24/7 in English and French for any question about these conditions.